ShareGate Apricot is currently experiencing notification issues

Incident Report for ShareGate

Resolved

Thanks for bearing with us! Our team has resolved the issue. If you're still experiencing any issues, please reach out to support@sharegate.com.
Posted Sep 10, 2021 - 15:46 EDT

Monitoring

All systems are back up and running, and the ShareGate Apricot Teams chatbot should now work as expected. We’re still monitoring the situation, and we’ll give you an update as soon as we’re confident the issue has been fully resolved.
Posted Sep 10, 2021 - 10:06 EDT

Update

We are continuing to work on a fix for this issue.
Posted Sep 09, 2021 - 15:50 EDT

Update

We are continuing to work on a fix for this issue.
Posted Sep 08, 2021 - 14:12 EDT

Update

We are continuing to work on a fix for this issue.
Posted Sep 07, 2021 - 18:10 EDT

Update

We are continuing to work on a fix for this issue.
Posted Sep 07, 2021 - 16:19 EDT

Identified

Our engineering team has identified the issue and is working hard to push out a solution as soon as possible.
Posted Sep 07, 2021 - 10:11 EDT

Investigating

We're currently investigating a latency issue that could cause a delay when taking action in ShareGate Apricot and when it gets displayed.
Posted Sep 06, 2021 - 18:51 EDT
This incident affected: Notifications (Teams Notifications, Email Notifications) and Web Application, Microsoft 365 Syncing, Archive.